1. Introduction
Welcome to Dihari.
Dihari is a platform designed to connect customers looking for services with skilled workers seeking work opportunities. We value your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how Dihari collects, uses, stores, shares, and protects information when you visit our website, use our mobile application, contact us, or interact with our services.
By using Dihari, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you use Dihari, we may collect the following categories of information:
Personal Information: Information such as your name, email address, phone number and other details you provide when creating an account, contacting us or using our services.
Account Information: Information associated with your Dihari account, including account details, user type and profile information.
Worker Information: Information that workers provide about their skills, services, experience, availability and other professional details needed to use the platform.
Service and Communication Information: Details about service requirements, job requests, messages, enquiries, feedback and communications submitted through Dihari.
Device and Technical Information: Depending on the app and website features you use, technical information such as device identifiers, operating system, browser information and diagnostic data may be collected.
Service and Communication Information: Details about service requirements, job requests, messages, enquiries, feedback and communications submitted through Dihari.
We aim to collect only information that is relevant to providing and improving our services.
3. How We Use Your Information
Dihari may use personal information to:
- Create and manage user accounts.
- Connect customers with skilled workers and relevant services.
- Help workers discover work opportunities.
- Process service requests and support communication between users.
- Respond to questions, complaints and support requests.
- Maintain platform functionality, security and performance.
- Detect fraudulent, abusive or unauthorized activity.
- Improve the website, mobile application and user experience.
- Meet applicable legal and regulatory obligations.
We will use information for purposes consistent with this Privacy Policy and applicable law.
4. Sharing of Information
Dihari may share information in the following circumstances:
Between Customers and Workers: Certain information may be shared between customers and workers when necessary to facilitate a service request, communication or other platform functionality.
Service Providers: Information may be shared with third-party providers that support services such as hosting, technical infrastructure, communications, analytics or platform maintenance, where applicable.
Legal Requirements: Information may be disclosed where required by law, a valid legal process or a lawful request from an appropriate authority.
Business Operations: Information may be transferred as part of a business restructuring, merger, acquisition or transfer, subject to applicable legal requirements.
Dihari does not intend to make personal information publicly available except where necessary for a feature you choose to use or as otherwise explained to you.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain functionality, remember preferences, understand website usage and improve performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Any analytics, advertising or tracking technologies used by Dihari should be disclosed here where applicable.
6. Data Storage and Security
Dihari takes reasonable technical and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
Information may be stored on servers or systems operated by Dihari or its service providers. Where information is processed or stored outside your country, applicable legal requirements will be followed.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and records, resolve disputes, enforce applicable agreements and comply with legal obligations.
When information is no longer required, we will take appropriate steps to delete it, anonymize it or otherwise handle it in accordance with applicable law and our retention practices.
8. GDPR Compliance
Where applicable, Dihari collects, stores and processes personal data in accordance with the General Data Protection Regulation (GDPR).
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information associated with you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns or submit a complaint about how your information is handled.
To exercise these rights, contact us using the details provided in the Contact Us section.
Some information may need to be retained where required by law or for legitimate and lawful purposes.
10. Account Deletion
If you have a Dihari account, you may request account deletion through [https://jobwork.ddns.net/delete-account/].
When an account deletion request is processed, associated personal information will be deleted or handled according to applicable legal requirements and legitimate retention obligations.
Deleting an account may affect your ability to access certain services. Information that must be retained for legal, security or record keeping purposes may be kept for the required period.
11. Children’s Privacy
Dihari is not intended for children who are not legally permitted to use the platform under applicable law. We do not knowingly collect children’s personal information in violation of applicable legal requirements.
If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
12. Third-Party Websites and Services
Our website or application may contain links to third-party websites, app stores or services. These third parties operate under their own privacy policies and practices.
Dihari is not responsible for the privacy practices of external websites or services. We encourage users to review the relevant privacy policies before providing personal information to third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, data practices, technology or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or seek consent for material changes.
14. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Platform: Dihari
Email: info@leanvia.com
Website: https://www.diharipe.com
Subject line: Privacy Policy Request
We will review privacy-related enquiries and respond in accordance with applicable requirements.